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As
a member communications vehicle, your REM is doing wonders for our association.
It helped to see how many members were not opening up our e-mails and
the number of members who delayed opening them. I learned a lesson to
send the notices further in advance if we needed a response. Vickie
Mabry, Associate Director, Association of Fund-Raising Distributors &
Suppliers (Vickie found that more than half of her members were
not reading her information. With REM, Vickie is able to immediately identify
which members do not open her message and can target them accordingly).
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You're
On Your Way to Next Level Marketing Results!
Rich
E-mail Marketing is a dynamic tool that requires preparation and
the right technology. Not to be confused with "spamming"
or "mass-mailing" through e-mail applications such as
MS Outlook, REM is a targeted system designed to effectively and
efficiently achieve results! The elements of a REM campaign are
listed below:
- Your
Campaign Objectives:
- Direct
Marketing (attack your market with
lower cost, quicker response, and individual tracking reports)
- Public
Relations (achieve one-to-one contact
with your media resources and separate yourself from the masses
with rich-media)
- Customer
Relationship Management (capture
your customer's response to your message and tailor future
communications accordingly)
- Database
Development and Enhancement (filter
and store opt-ins, opt-outs, hard bounces, soft bounces, opened
messages, unopened messages, etc.)
- Sales
Presentations ("wow" them
with streaming video or PowerPoint presentations embedded
in the e-mail.)
- Employee
Communications
-
Company
Announcements
-
Your
Frequency of E-mail Communication:
Select target delivery dates based on per week, per month,
etc., depending on your campaign objectives.
-
Your
Target Database (amount of message recipients per e-mail communication):
Identify the number of individuals on your e-mail list (i.e.
customer database, opt-in list, etc.)
-
E-Mail
Message Volume Per Year (Frequency of E-Mail Communication x
Target Database):
- E-mail
Message Design Type:
-
E-mail
Tracking Reports:
Determine time period for tracking reports and specific
tracking results
-
E-mail
Campaign Follow Up:
Can't just stop at one message! Utilize database
re-generation to organize your database by response and re-approach
accordingly. Consider it Customer Relationship Management!
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